Privacy Policy

Who we are:

What personal data we collect and why we collect it:

  • Checkout Process: We collect information about you during the checkout process on our store.

What we collect and store:

  • Products Viewed: We track products you’ve viewed to improve your shopping experience.
  • Location, IP Address, and Browser Type: We use this for purposes like estimating taxes and shipping.
  • Shipping Address: We ask for this to estimate shipping before you place an order and to send you the order.
  • Cookies: We use cookies to keep track of cart contents while you’re browsing our site.
  • Purchase Information: When you purchase from us, we collect information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We use this information for various purposes, such as sending you information about your account and order, processing payments, and improving our store offerings.

How long we retain your data:

  • Order Information: We store order information for 7 years for tax and accounting purposes, including your name, email address, and billing and shipping addresses.
  • Comments or Reviews: We will also store comments or reviews if you choose to leave them.

Who on our team has access:

  • Team Access: Members of our team, including Administrators and Shop Managers, have access to order and customer information to fulfill orders, process refunds, and provide support.

What we share with others:

  • Third-Party Services: We share information with third parties who help us provide our orders and store services to you. For example, we accept payments through PayPal, and some of your data will be passed to PayPal when processing payments.
  • LiteSpeed Cache: This site utilizes caching to facilitate a faster response time and better user experience. Cache files are temporary and never accessed by any third party except as necessary for technical support. Cache files expire on a schedule set by the site administrator but may be purged by the admin before their natural expiration if necessary. We may use services to process and cache your data temporarily. Please see Privacy Policy for more details.
  • Google Analytics: We use Google Analytics to track website usage and provide insights into how users interact with our site. Google Analytics may collect various data, including IP addresses, browser types, and pages visited. This information is used to analyze website traffic and improve our services. Google’s privacy policy can be found here.
  • Akismet: We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Embedded content from other websites:

  • Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from third-party websites such as YouTube and Instagram. Embedded content from these websites behaves in the same way as if the visitor has visited the other website.
  • These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
  • We do not have control over the data collected by these third-party websites. Therefore, we encourage you to review the privacy policies of these websites for more information on how they handle your data.

How we protect your data:

  • We take the security of your data seriously and have implemented measures to protect it. One of these measures includes two-factor authentication (2FA) for accessing sensitive information and administrative functions on our website. With 2FA enabled, users are required to provide two forms of identification to verify their identity before accessing certain areas of the website or performing specific actions. This adds an extra layer of security and helps prevent unauthorized access to your personal information.

What rights you have over your data:

  • You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the contact information provided.
  • Additionally, if you have an account on our website, you can request to delete your account and associated data. Upon request, we will permanently delete your account and any personal data associated with it, except for data that we are required to retain for legal, accounting, or administrative purposes.

How to request account deletion:

  • To request the deletion of your account and associated data, please contact us using the contact information provided below. We will process your request promptly and securely, ensuring that your personal data is permanently removed from our systems.
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